Introduction Steliron (“we,” “us,” or “our”) operates Steliron.com and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this policy carefully. By using our site, you agree to the terms described here.

Information We Collect

• Information You Provide Directly
  • Account information — name, email address, password when you create an account
  • Order information — billing address, shipping address, phone number, payment details
  • Communications — messages you send us through contact forms or email
• Information Collected Automatically
  • Device & browser data — IP address, browser type, operating system, referring URLs
  • Usage data — pages visited, time spent, clicks, and navigation patterns
  • Cookies & tracking technologies — see our Cookie section below
• Information from Third Parties
  • Payment processors — we use secure third-party processors; we do not store full credit card numbers on our servers
  • Shipping partners — tracking and delivery information from carriers
  • Analytics providers — aggregated usage data from services like Google Analytics

How We Use Your Information We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your questions and provide customer support
• Improve our website, products, and services
• Send promotional emails, texts, and offers (you may opt out at any time)
• Prevent fraud and ensure site security
• Comply with legal obligations

Sharing Your Information We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. We may share your information only in the following circumstances:

• Service providers — third parties who assist us in operating our website, processing payments, and fulfilling orders (bound by confidentiality agreements)
• Shipping carriers — your name and address are shared with carriers to deliver your order
• Legal requirements — if required by law, court order, or government authority
• Business transfers — in the event of a merger, acquisition, or sale of our business

SMS / Text Message Communications By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. Standard message and data rates apply. Mobile information will not be shared with or sold to third parties or affiliates for marketing and/or promotional purposes. You have the right to opt out of receiving text messages from Steliron at any time by replying “STOP” to any text message you receive from us.

Cookies We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Keep items in your shopping cart
• Remember your preferences and login status
• Analyze traffic and usage patterns
• Deliver relevant advertising

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our site, including the shopping cart and checkout process.

Email Communications If you provide your email address, you may receive:

• Transactional emails — order confirmations, shipping notifications, and receipts (these cannot be opted out of while you have an active order)
• Marketing emails — promotions, new products, and special offers

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email or by contacting us directly.

Data Retention We retain your personal information for as long as necessary to:

• Maintain your account and purchase history
• Comply with legal and tax obligations
• Resolve disputes and enforce our agreements

You may request deletion of your account and associated data at any time (subject to legal retention requirements).

Your Rights Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Opt out of marketing communications
• Data portability — receive a copy of your data in a machine-readable format

To exercise any of these rights, contact us at support@steliron.com.

California Residents (CCPA) If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected and how it is used
• The right to delete personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at support@steliron.com.

Children’s Privacy Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

Security We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption on all data transmitted through our site
• Secure, encrypted storage of sensitive information
• Access controls limiting who can view customer data

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us: Steliron Email: hello@steliron.com Website: www.steliron.com